Frequently Asked Questions
Below are some frequently asked questions about the Greetings from Yondor! experience:
What's the recommended age for this experience?
Our subscription is ideally suited for children ages 6-12. The engaging content encourages exploration, creativity, and learning through fun activities and character interactions.
What exactly does each order include?
Your order is for 12 beautiful packets mailed once per month for a year. Each letter is written by a story character and is two physical pages, printed front-and-back with original, colorful story content and art, and sealed with a real wax seal on high quality paper. Our custom Imagination Pages are also two pages front and back, containing activities, puzzles, and other creative challenges, as well as a collectable character card, stickers, and a piece of the Map of Yondor highlighting each month's travel through Yondor.
Check out the Home page for pictures of the package contents and details.
How can I be sure the content is family-friendly?
Because we promise it will be. Read more details about Our Pledge to You on the About Us page. We created a whole section on our site to outline our promise about our content - that's how serious we are about making this a quality experience like no other!
Is this a book? What's the story about?
Yes-ish? Kindof? Sorta? This is a monthly mail experience, with original letters and activity pages and collectable items based on the children's book, Excuse Me, Are You a Dragon? by Rhett Ransom Pennell
To learn more details about the story, go to The Story section of our site.
What happens after purchase?
First, you can choose the month you want your subscription to start - either immediately or at a later date. Bear in mind mailings happen on the 15th of each month (see Shipping below for full details). After you place your order, you get access to a special .pdf that can be downloaded and printed or emailed to another adult for gift-giving purposes. Then, each month for 12 months the child will receive their packet in the mail, while YOU receive an email with a summary of that month's letter and discussion ideas to help you connect with your young reader.
What are the "Imagination Pages?"
4 pages of activities directly related to the contents of each letter, custom-created to explore age-appropriate themes and inspire creative thinking. Even the Imagination Pages have original artwork and empowering phrases to encourage children to believe in themselves.
Ordering and Payment
At this time, the subscription boxes are not customizable. Every child will receive the same delightful envelope each month, designed to engage their imagination and creativity.
Can I order multiple subscriptions at once?
Can I customize my subscription?
Can siblings share a subscription?
What if my child loses a map piece?
Can we pause or cancel?
Shipping
How does delivery work?
Each monthly envelope is sent via USPS, addressed to the child's name and address you give upon ordering. See "Shipping Schedule" for actual dates, but generally we mail packets on the 15th of each month. Envelopes are standard business #10 envelopes, and require no special considerations for delivery.
The first letter will be mailed on the 15th of the month you select when placing your order, with receipt 7-10 days later in the US and approximately 6 weeks later for international mailing.
I'd have a lot of grandkids in the same house. Can I add multiple names to the envelope?
What are your shipping fees?
We offer free shipping within the United States, with international shipping calculated on location and US Exchange rate. Please go through the checkout process to view the exact cost of shipping to another country.